Welsh Ambulance Service Urges Responsible Actions This Holiday Weekend

As the summer bank holiday weekend approaches, the Welsh Ambulance Service is calling on the public to act responsibly during this extended break. The Trust emphasizes the importance of conserving emergency resources for those who genuinely require urgent care, particularly as the volume of calls tends to increase during holiday periods.

The Welsh Ambulance Service has provided guidance on alternative resources to the emergency number 999. This includes the use of NHS 111 Wales, which has recently launched a new virtual assistant. The AI-powered tool is designed to help users quickly access appropriate health advice based on their specific needs. Available in multiple languages, this technology aims to enhance the user experience on the NHS 111 Wales website, ensuring that individuals can find the information they need without unnecessary delays.

In addition to promoting responsible use of emergency services, the Trust encourages the public to check on elderly or vulnerable individuals in their communities. It is vital to ensure that medicine cabinets are stocked with essential and in-date medications, especially during busy holiday times.

Sonia Thompson, Assistant Director of Operations for Emergency Medical Services, highlighted the challenges faced by ambulance services during bank holidays. “As always, bank holidays are a busy time for us,” she stated. “That’s why we’re asking for your help to make sure ambulances are available for those in the most serious need. Calling 999 for a non-emergency could delay help for someone facing a life-threatening situation, and just because you arrive by ambulance doesn’t mean you’ll be seen any quicker in hospital. Please think carefully and use the most appropriate service for your needs.”

Road Safety Advice for Drivers

The Trust is also urging motorists to exercise caution over the holiday weekend. Dermot O’Leary, Duty Operations Manager for Conwy and Denbighshire and the Trust’s road safety champion, noted the increase in traffic and potential distractions that accompany bank holidays. “Bank holidays mean more traffic, more distractions, and greater risk on the roads,” he said. “If you’re driving, alcohol and drugs have no place behind the wheel. Even small amounts can slow your reaction time and cloud your judgment, so if you’re planning to enjoy a drink with friends or family, arrange a safe way home. Don’t risk your life or someone else’s and let’s keep our emergency services free for the people who really need them.”

The Welsh Ambulance Service’s proactive approach aims to ensure that emergency services remain accessible to those in critical need during busy periods. By following these recommendations, the public can help alleviate pressure on emergency responders, ensuring that assistance is readily available for genuine emergencies.