Business
North East Firms Announce Key Appointments and Promotions

A series of significant appointments and promotions have been announced across various firms in the North East, highlighting the region’s commitment to nurturing talent and expertise in diverse sectors.
New Roles and Growth at Jacksons
Chloe Thompson has qualified as a solicitor at Jacksons, marking a notable achievement in her career journey that began just three years ago. Initially joining the firm as a legal secretary in May 2022, Thompson built her legal knowledge while completing her undergraduate law degree and a Masters in Law, which included the Legal Practice Course (LPC). Following her qualification, she will contribute to the firm’s wills, trusts, and probate team. Thompson expressed her gratitude for the supportive environment at Jacksons, stating, “It’s quite hard to get a training contract, so I started out as secretary to gain experience within a law firm. I saw that it was a lovely place to work where everyone is supportive, so I was keen to work my way up.”
Helen Milburn, a partner and head of the private client team at Jacksons, praised Thompson’s potential, noting, “From the start, I just knew how good she was going to be. She had everything you want to see in a trainee solicitor, and we were really keen to keep her on after she qualified.”
Leadership Changes in Healthcare and Technology Sectors
In a move that underscores its growth in the healthcare sector, RMT Healthcare has promoted Chris Brown to director. Brown, who has been with the firm for over a decade, has played a pivotal role in developing RMT Healthcare since joining in 2015. His extensive expertise spans various areas, including GP practices, primary care networks, and pharmacies. “RMT has given me the opportunity to grow as part of an ambitious team. We have the right systems, people, and expertise in place, and I’m excited to play a more significant role in shaping how we support our clients and continue expanding across the sector,” Brown remarked.
Meanwhile, CyberNorth has appointed Helen Matthews as a delivery manager following the transition of Danielle Phillips into the CEO role after the recent retirement of Phil Jackman. Matthews brings considerable experience to her new position, having worked for 18 months at UKC3, an organization focused on supporting the UK’s cyber security clusters. She will engage closely with the North East education sector to ensure the cyber workforce is well-equipped for future challenges. “I’m thrilled to join CyberNorth at such a pivotal time; collaboration, building relations, and bridging connections between academia and industry is essential for regional growth in the sector,” Matthews stated.
Community Engagement and Environmental Leadership
OnPath Energy has appointed Tom Chaplin as the new partnership and community manager, focusing on community engagement across its nine wind farms in England. With a background in television and a decade of experience in the renewables sector, Chaplin aims to strengthen ties with local residents and stakeholders as new renewable energy projects are developed. “After nearly a decade working in renewables, I’ve found that the stakeholder engagement work I’ve done in that time has been the most rewarding part of the job,” he said.
Additionally, RWO has welcomed Phil Brown as a senior executive and geoenvironmental services associate director, where he will collaborate closely with head of department Chris Rudd. With over 30 years of experience, Brown’s responsibilities will include overseeing major infrastructure projects and ensuring technical compliance. “I am delighted to be joining RWO, which has a great reputation for excellence, a strong team culture, and a positive philosophy,” he commented.
These strategic appointments reflect the North East’s ongoing commitment to enhancing its workforce and fostering collaboration across industries, ensuring a robust future for the region’s economic landscape.
Business
Supermarket Lorries Raided as EU Custard Regulations Spark Controversy

Supermarket lorries in Northern Ireland were raided earlier this month, resulting in the seizure of custard due to newly enforced European Union regulations. The raids have drawn sharp criticism from local politicians and industry leaders, who argue that such actions have created food shortages in some stores across the region.
Sammy Wilson, a Member of Parliament representing the Democratic Unionist Party (DUP), highlighted the issue during a parliamentary debate. He stated that a major supermarket’s supply chain was disrupted as EU officials mandated that all custard transported to Northern Ireland bear labels indicating that the product was “not for sale in the EU.” These labeling requirements were initially scheduled for implementation on a later date, yet the sudden enforcement led to significant delays.
According to Wilson, mixed-load lorries were subjected to thorough checks, resulting in disruptions that prevented timely deliveries to supermarkets. He expressed his frustration, stating, “The offending custard was hunted down, discovered, and exposed.” This enforcement action delayed the lorries’ arrival at distribution depots, ultimately affecting the availability of goods in shops.
The European Commission responded to the situation by clarifying that the responsibility for executing the Windsor Framework provisions resides with the UK authorities. The Commission emphasized that all checks are conducted by UK officials and that there is no official ban on custard in Northern Ireland, as evidenced by the products available on supermarket shelves.
Critics, including Wilson, have condemned the EU’s approach, labeling it as “barmy” and indicative of the complex trade arrangements that have emerged post-Brexit. Wilson remarked on the absurdity of the situation, stating, “It is ludicrous.”
A spokesperson for the UK government reiterated that claims of EU raids are misleading, maintaining that all enforcement actions are managed by British officials. The spokesperson underscored that the availability of custard in Northern Ireland remains unaffected, despite the recent disturbances.
This incident raises broader questions about the implications of Brexit on trade and food supply chains, particularly in regions like Northern Ireland, where regulatory frameworks are still being established. As discussions continue, grocery retailers and consumers alike are left to navigate the evolving landscape of post-Brexit trade regulations.
Business
Britain’s Business Secretary Promises Tax Cuts for Pubs and Shops

The UK government has announced plans to implement tax cuts for pubs, clubs, and shops as part of a broader strategy to rejuvenate the hospitality sector. Business Secretary Jonny Reynolds revealed these intentions during an interview with The Sun on Sunday, emphasizing the need to make Britain “fun” again. The measures are expected to be outlined in the upcoming Budget, scheduled for November.
Reynolds acknowledged the financial strain that businesses have faced due to the rise in National Insurance Contributions (NICs), admitting, “there is a cost – you can’t deny that.” He confirmed that the government aims to introduce “permanent” reductions in business rates specifically targeting high street firms. “We would want to reduce the burden on businesses wherever we can, because we want them investing in people—new jobs, solid wages,” he stated.
Permanent cuts to the business rates are part of a broader strategy to reform the tax system for retail, hospitality, and leisure sectors. Reynolds described the current tax burden as disproportionate and expressed hope that these changes will be implemented in the Autumn Budget.
In addition to tax cuts, Reynolds outlined a significant overhaul of planning regulations aimed at reducing red tape for entertainment venues. Under the new proposals, pubs, cafes, and music venues will be allowed to operate in previously closed shops. The initiative includes the establishment of new “hospitality zones” that would facilitate extended hours for venues, outdoor dining, and community events such as street parties.
This move is aimed at encouraging more vibrant city centres, with Reynolds stating, “We want to take the burden off the kind of things businesses can do to grow and employ more people. We want more enjoyment and more fun in town centres.” He also addressed concerns about local opposition to nightlife, indicating that complaints related to noise should not hinder the operation of beloved venues.
Reynolds criticized calls from some Labour MPs for a wealth tax, arguing that such proposals could deter investors from the UK. He described these demands as “not a serious take,” cautioning that the perception of an impending tax not seen elsewhere in the world could negatively impact the country’s investment landscape.
The hospitality industry has welcomed the proposed tax cuts and regulatory changes but remains concerned about high operational costs. Kate Nicholls, chair of UK Hospitality, remarked, “Positive and encouraging as these measures certainly are, they can’t on their own offset the immediate and mounting cost pressures facing hospitality businesses which threaten to tax out of existence the businesses and jobs.”
As the November Budget approaches, stakeholders in the hospitality sector hope these measures will mark the beginning of a comprehensive approach to revitalizing the high streets and supporting local businesses.
Business
Shoppers Flock to B&M for £20 Spaceways Shelf Amid Stock Shortage

A surge of interest has emerged for the £20 Spaceways Shelf at B&M, as shoppers across the UK rush to purchase the versatile storage unit. This item, which functions as both a set of shelves and a plant stand, has captivated customers seeking budget-friendly home organization solutions. According to B&M, stock levels are dwindling as demand continues to rise.
The Spaceways Shelf, measuring 38.5 x 33 x 151 cm, is designed for both indoor and outdoor use. Available in a sleek black finish, it offers an industrial aesthetic that has appealed to many consumers. The shelf can be arranged in multiple configurations, accommodating everything from plants and books to decorative items.
B&M’s reputation for value has played a crucial role in the product’s popularity. One shopper highlighted their find in the Facebook group, Extreme Couponing and Bargains UK, prompting a flurry of responses from others eager to secure their own shelf. Comments included enthusiastic remarks like, “ooop need this for plant pots!!!!” and “Fab idea. I want one now,” showcasing the excitement surrounding the product.
Product Details and Comparisons
In addition to the Spaceways Shelf, B&M features a range of discounted items. The retailer recently offered the Boucel Barstool in Beige for just £1, significantly lower than its regular price of £20. Shoppers are particularly eager to grab this deal before it sells out. B&M frequently reduces prices to clear inventory in preparation for new arrivals, which keeps customers engaged and returning for more.
Another noteworthy item is the Peyton Leather Effect Bench, now priced at £45, down from £90. The Chicago table has also seen a price cut, retailing at £40 after a reduction from £110, reflecting a 63 percent saving. With such substantial discounts, B&M continues to attract attention from bargain hunters.
Competing retailers like Asda and Tesco are also joining the trend of discounted furniture. Asda’s luxury rattan garden set is priced at £149, while Tesco offers a similar rattan set for just £16, down from an original price of £25. These price cuts illustrate the competitive nature of the market as retailers aim to capture consumer interest.
Consumer Trends and Shopping Tips
As shoppers flock to B&M and other retailers for these deals, it is essential to approach purchasing wisely. Just because an item is on sale does not guarantee it is the best option. Comparison websites like Google Shopping, Price Spy, and Idealo can help consumers evaluate prices and select the best deals.
Overall, the excitement surrounding B&M’s Spaceways Shelf demonstrates the power of social media in influencing retail trends. As shoppers share their finds online, the demand for budget-friendly, stylish home organization products will likely continue to grow. As B&M maintains its strategy of slashing prices, consumers can anticipate more viral products in the future.
Business
First Direct Shifts to Digital-Only Statements, Impacting 1.9M Customers

More than 1.9 million customers of **First Direct** will soon experience a significant change to their savings account management. Beginning on **September 1**, the online bank will transition from paper statements to digital-only statements. This move is part of a broader trend among financial institutions aiming to enhance efficiency and reduce environmental impact.
In an email sent to customers last week, First Direct announced that all savings account holders will no longer receive paper statements via post. Instead, they will have the ability to view, download, and print their statements through the bank’s app or online banking platform. This change solely affects those with savings accounts, while other account-related information may still be sent by mail.
Customer reactions have been mixed, with many expressing frustration on social media platforms. One long-time customer remarked, “Been with **@firstdirect** for 25 years. They’re fine except for ONE thing. I want a paper statement.” Another user added, “I just got an email from First Direct telling me they will no longer send me paper bank statements,” while a third commented, “So irritating!”
### How the Transition Works
First Direct clarified that the transition to digital statements will occur automatically, meaning customers do not need to take any action to implement this change. To ensure they receive notifications when new statements are available, customers are advised to update their email addresses in the ‘profile’ section of the app or the ‘my details’ section of online banking. Once a statement is ready, customers will receive an email prompting them to log in and access their new statement.
For those who prefer to continue receiving paper statements, First Direct has made provisions for customers to opt back into this service post-September 1. This can be done by logging into their online banking, selecting “my details,” and updating their statement preferences. Assistance is available through customer service in the “message us” section of online banking or via the app.
### Trends in Banking: A Broader Perspective
First Direct’s shift to digital statements is not an isolated occurrence. Other banks are also revisiting their account management strategies. Earlier this week, **Starling Bank** announced a temporary halt on the opening of second personal current accounts, a feature that many customers relied upon to manage their finances effectively. Starling stated that this pause is necessary while they implement improvements to their services.
Additionally, **NatWest** is increasing fees associated with cash and cheque transactions, effective **August 30**. Specifically, cash payments into and out of business accounts will see a fee rise from £0.70 to £0.95 per £100. Cheque payments will increase from £0.70 to £0.75, regardless of the processing method.
In a related move, **Santander** recently disclosed plans to charge customers an annual fee of **£120** for accounts that were previously advertised as “free forever.” This decision has left many small business owners and self-employed individuals feeling misled, as they are now required to pay **£9.99** per month starting in October for business accounts.
### Maximizing Savings Potential
With many savings accounts currently offering low-interest rates, individuals are encouraged to explore options that maximize their savings. According to **Lana Clements**, Editor at Sun Savers, flexible easy access savings accounts allow customers to withdraw funds as needed, though these accounts may have fluctuating interest rates.
For those willing to lock their money away for a fixed period, a fixed-rate account typically offers better interest returns. Regular savings accounts also present an opportunity, often yielding higher rates for individuals committed to making monthly contributions. Comparison websites like **Moneyfactscompare.co.uk** and **Moneysupermarket** can help users identify the best rates available across various account types.
As these changes unfold, customers are urged to stay informed and proactive in managing their finances, ensuring their savings are working effectively for them in an evolving banking landscape.
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